How to handle negative social media comments

four people seated on a couch, holding emojis over their faces

Social media has always been an open forum for ideas, sharing, and comments. Over the years, it has also become the new complaint department. The comments section can pose many issues for companies online if left unchecked and moderated. Facebook, Instagram, Pinterest, and Twitter act as a go-between for your company. They set the tone … Read more

Why You Need Testimonials and User Reviews

Are you stuck doing what you’ve always done to attract and retain new customers, only to get the exact same results? Most business owners don’t need to be told that trying to generate new customers can be difficult. Just trying to remain in business takes a lot of time, money and energy, and sometimes this … Read more

What is Online Reputation Management?

Online Reputation

Remember the book 1984 by George Orwell? The premise was that we are constantly being watched and there was a total end of privacy. We now live in an age where many of us can relate to this situation. Social media today is starting to feel as if there are too many eyes and ears are on everything … Read more